- Carpet cleaning myths and magic
- Carpet cleaning tips
- Commercial carpet cleaning
- Damage Management
- Diary of a carpet cleaner
- Fire Restoration
- Frequently Asked Carpet Cleaning Questions
- Home carpet cleaning
- Landlord Carpet Cleaning Programme
- Office carpet cleaning
- Specialist rug cleaning
- Stain removal
- Technical Auditor
- Thinking about it
- Types of carpet
- Upholstery cleaning
Oct 02, 2013
This week I have a cautionary tale for everyone. We had a call early on Sunday morning from a young lad, who’d had a party the night before. Yes you guessed it, now his parents were due to return and there were stains on the carpets. Drinks, and other stains.
Unfortunately he & his friends found products under the kitchen sink and used them on the carpet stains, which turned from a brownish colour to bright orange. Stuart could do the carpet cleaning, but the stains could not be removed as the products from the kitchen had reacted with the stains and dyed the carpet fibres permanently. The carpets were ruined.
So, the moral of the tale is two-fold: If you have any stains on your carpets, firstly never apply products from under the kitchen sink to your carpets; and secondly, always ask a carpet cleaning professional for stain removal advice. Someone like Stuart, who knows what they are doing.
We’re not called SJS The Professional Carpet Cleaner for nothing you know…
May 01, 2013
Something interesting happened to me a couple of weeks ago. My friend and fellow NCCA member, Jim, called and asked me to help. He wanted me to talk to his nephew, about becoming a carpet cleaner. Phil Brown (aka the nephew…there you go Phil I promised I’d mention your name in my blog!) is keen to try his hand at his own business. He lives in Leicester so it’s easy for me to pop over and give him advice, practical help and so on, basically give him the low down on how to work carpet cleaning magic for customers; how to make a tired looking sofa look fresher and newer; how to spring-clean curtains without taking them away…well I could go on (and on…).
Anyway I met up with Phil and I was (almost) speechless when he told me that Jim had asked no fewer than 3 other NCCA members to help Phil with his business planning. Apparently 2 of them had complained that this was unfair competition and they didn’t want other carpet cleaners to know their secrets… and the 3rd said he was considering putting in ‘an official complaint’ to the NCCA.
Incredible, but true and also very short-sighted.
It reminds me of a discussion I had some years back at a networking event. I was promoting the idea of sharing good practice across an industry as a proven method of creating higher standards and even a major factor in industry innovation. Yes, there was dissension and uncertainty, but most people accepted my ideas before the end of the evening.
My thoughts were like this:
if there are more people out there cleaning more carpets…then more customers are going to be talking about getting carpets cleaned… and the more popular the topic becomes, the more people will want to get their carpets cleaned too… which means we need more carpet cleaners to do the work…
Not only that, but also the more carpet cleaning that is being done, the more interest there is from inventors and developers to come up with innovations and new technology. This, incidentally, also means that the cost of buying new equipment will be driven down.
…which goes to prove my belief that competition drives innovation and makes us all better off!
So I was more than happy to spend time with Phil, getting him ready to start his carpet cleaning business and I heartily wish him good luck too.
Bring on the competition!
Apr 29, 2013
Well what a busy month April has been! The change from bitterly cold weather to the appearance of sunshine has brought in a welcome rush of requests for carpet and upholstery cleaning.
Luckily I had my commercial contracts and consultancy work to fill my diary, but I do have to say I missed what I like to call the social side of my business. There’s nothing I like better than to spend time with my customers chatting away whilst I work my magic on the carpets, sofas and curtains. Always sends me home with a smile on my face.
Only this weekend I spent a happy afternoon with Mrs Patel. I made her carpets look amazing and she plied me with equally amazing snacks… I can thoroughly recommend her ‘Bombay Mix’ style cornflakes. Yes it may sound unorthodox, but trust me, if you like popcorn you would love this…I’d offer to share, but there’s none left. In fact by Monday morning I was considering being an Oliver Twist and asking for more.
Meanwhile, back to work; since spring has finally decided to arrive, and with it the need for some Spring-Cleaning, lots of customers are asking me about getting their suites cleaned. The most frequent question I’m asked is how soon they can sit on their sofas and chairs again. That’s easy to answer – if I clean a suite in the morning, it will be dry enough to sit on again by the evening, although I usually recommend giving it 24hrs to air thoroughly. That way it feels fresher for longer. If the suite is made of leather, however, it will be dried, aired and ready to sit on by the evening.
One thing I ought to mention before I sign off is how full-to-bursting my diary is over the next few weeks. So anyone wanting to book me in to get that Spring-Cleaning out of the way, contact me as soon as you can. Those customers who like me to remind them that their refresher clean is due, don’t panic, I’ve already pencilled you all in, and I will be in touch as promised.
Bye now, friends!
Dec 04, 2012
It’s December already – where did the year go?! Christmas is almost upon us and we all know what that means: friends and loved ones coming to your home to celebrate the holiday season, trampling dirt, mud and goodness knows what else in to your carpets. As great as it is to spend time with these people, the subsequent clean up can be problamatic. It’s time to consider professional carpet cleaning from leading Leicester carpet cleaner, SJS. … More
Nov 30, 2012
Cleaning carpets in Leicester, not how you want to be spending your Saturday afternoon is it? Cleaning your home carpets is one of those more mundane tasks that are continually pushed back until the damage to your carpet is severe, and then often quite tough to remove. … More
Nov 28, 2012
Like most people, at SJS carpet cleaning in Leicester, we love a good list, they are easy to read and perfect for picking up a few quick, concise tips. And so please feel free to peruse my list below of the best ways to prolong your carpets life until its next visit from a professional: … More
Nov 14, 2012